Cancellation and Refund Guidelines

Understanding Cancellations and Refunds

At fantasyinlegends, our primary goal is to provide a seamless and enjoyable experience for all our users. This Cancellation and Refund Policy outlines our procedures and guidelines to ensure clarity and transparency regarding your options for cancellations and refunds.

Cancellation Process

Users have the flexibility to cancel their accounts or subscriptions at any point. To initiate the cancellation process, simply contact our support team through the contact methods provided on our website or app. While we strive to process cancellations promptly, please note that some services may continue to be accessible until the end of your current billing cycle or subscription term.

Refund Guidelines

Refunds may be available under specific circumstances outlined below:

• Subscription Refunds: Upon canceling your subscription, you may be eligible for a partial refund based on the unused portion of your subscription period. Refunds are generally processed within a reasonable timeframe after your cancellation request is received.
• In-App Purchases: Refunds for in-app purchases will be subject to our review and approval. If you encounter any issues with a purchase or believe you qualify for a refund, please provide our support team with detailed information regarding the transaction to facilitate the process.
• Technical Difficulties: Should you experience any technical issues preventing access to our services, please report these concerns to our support team. After investigating the matter, we may offer a refund or an alternative solution if deemed appropriate.

Please be aware that certain fees or charges may be non-refundable. We reserve the right to deny refund requests that do not align with our policy or in cases where our services have been misused.

How to Request a Refund

To initiate a refund request, please contact our support team and provide the following details:

• Your account details or order number.
• A clear explanation of the reason for your refund request.
• Any relevant supporting documentation or screenshots that may assist us in processing your request.

Our support team will review your request and respond within a reasonable timeframe. We appreciate your patience and understanding as we work diligently to address your concerns and ensure your satisfaction.

By using our services, you acknowledge that you have read, understood, and agreed to this Cancellation and Refund Policy. We reserve the right to modify this policy at any time, with any updates reflected on this page. We encourage you to check back regularly for any changes that may affect your rights and responsibilities as a user.